With technology permeating every aspect of customer experience in 2022, it’s critical for businesses to have a solid online reputation management (ORM) strategy in place.
Online reputation management is the systematic process of monitoring, managing and improving your company’s online presence and image. In the digital age, ORM is growing increasingly important. Customers are more likely to research a business before doing business with them than ever before. And as more businesses compete for customers online, a good ORM strategy can make all the difference.
In this article, we’ll cover the basics of online reputation management and look at some of the benefits it can provide for businesses. We’ll also show you three simple steps you can take to improve your online reputation.
