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https://psych2go.net/how-the-pandemic-could-change-the-global-workforce-by-ej-dalius/

Eric J Dalius explains the need to be proactive on social media

Whether you like it or not, people are continually reviewing your business on the social media platform. It is quite apparent you might get some negative reviews too. There could be negative criticism even against the best of products and services. It is so because you cannot please all the customers in the world. As you cannot control the feedback mechanism, you should at least try to dilute the effect of negative reviews by building up an environment of positive reviews. Eric J Dalius states to control the impact of negative reviews; you have to be proactive on the social media platform.

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